How are AI and machine learning changing the role of the business leader
Chief Data Scientist Anthony Scriffignano talks about how emerging technologies are impacting the role of business leaders today. the interviewer, Jonathan Cramer, starts with the question, "How is artificial intelligence changing the role of leaders like yourself?" Anthony explains that AI and machine learning is constantly disrupting the leaders' role because people are claiming to develop tools that can solve any problem a company might face. Anthony continues to say that companies should focus on problems that are most important, instead of what is most interesting. This will help leaders avoid the AI and machine learning hype that can lead them to no where. Leaders should go back to the basics and remember to observe what customers need, and not always listen to customers' requests of what they want.
These are not brand new ideas, but the concept to fail at scale is more important now than ever. We have technology that can accelerate our path to prosperity or failure, so it's all about how we choose to apply these new technologies. Leaders should not lead with technology, leaders should point out the most important problems a company faces, and if technology happens to help, then use that tool.
Learn more about how machine learning is driving revenue growth, increasing efficiencies, and improving customer engagement here:
https://www.dnb.com/perspectives/analytics/analytics-machine-learning-relevant-as-ever.html